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Frequently asked questions

I am having trouble logging in, what should I do?

Click here for a step by step article on how to login or reset your password in Marketscape.

I need help with a product question specific to my account, who can I reach out to?

You can find helpful articles within your Trella solution's Help Center. If you can't find what you are looking for, visit the Submit a Support Ticket link to contact our support team.

I am an account administrator looking for help managing user accounts. Where can I find information?

You can visit the "Common Features" Help Center and navigate to "For Account Administrators", or click on the "Admin Tools" link at the top of the page.

Where can I find additional industry news and resources?

In the Resource Center on our website: https://trellahealth.com/resource-center

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